To ensure a simple and secure shopping experience, we only accept payment via bank transfer. All instructions, including IBAN details and the mandatory payment reference, will be provided on the order confirmation page and via email immediately after completing your purchase.

Your order will remain active for a maximum period of 72 hours (3 working days) to allow the transfer to be credited to our bank account.

Here is the flow that manages your order:

• Order Sent :
  • The order is created and its status changes to ‘Awaiting Transfer’.
• Awaiting Credit (Max 72 hours) :
  • The system automatically waits for the funds to arrive. It is not necessary to send any proof of payment.
• If Payment Arrives on Time :

  • Once the transfer is visible in our bank account, the order status immediately changes to ‘Paid’.

  • At this point, the order is passed on to the logistics department for processing and shipping.

• If the 72 Hours Expire :

  • If the credit does not appear in our account within 72 hours, the system will automatically cancel the order.

  • If you make a last-minute bank transfer, please contact our Customer Service (see below).

Please note : We invite you to arrange the transfer as soon as you place your order, bearing in mind that standard bank credit times can take 1-3 working days. The order will only be processed after the funds have been credited.

Payment Obligation

Submitting an order constitutes a binding commitment to pay by bank transfer. Please only make a purchase if you intend to complete the transaction.

Contact for Information and Cancellations

If you have any questions about credit times, problems with the transfer, or if you need to cancel your order before the transfer is made, please contact us promptly.

Use our Customer Service Contact Form, always providing your order reference number for quick processing of your request.